Privacy Policy for XENYLAB Pico Application

Effective Date: July 4, 2024

1. Introduction


Welcome to XENYLAB. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Pico app. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect


**a. Personal Information**
We do not collect personal information.
The only information we collect are : - Licence Number - Date ; time and type of experience you choose in XENYLAB App
**b. Usage Data**
We automatically collect certain information when you use the app. This information may include: - Device type - Usage data (date ; time and type of experience ) - License Number - public IP address

3. How We Use Your Information


We use the collected information to:
- Provide and maintain our services
- Improve, personalize, and expand our services
- Communicate with you, including for customer service, to provide you with updates and other information relating to the app, and for marketing and promotional purposes
- Prevent fraudulent activity
- Comply with legal obligations

4. Sharing Your Information


We may share your information in the following situations:
- **With Service Providers:** We may share your information with third-party service providers to perform tasks on our behalf and assist us in operating the app.
- **For Business Transfers:** We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- **With Your Consent:** We may disclose your personal information for any other purpose with your consent.

5. Security of Your Information


We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights


Regardless of region, you have the following rights regarding your personal information :
- The right to access : You have the right to request copies of your personal data.
- The right to rectification : You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure : You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing : You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing : You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability : You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7. Children's Privacy


Our app is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

8. Changes to This Privacy Policy


We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Deletion Request


We will be happy to delete your perrsonnal information from any region. Deletion is applicable to all users regardless of region.
please contact us at: rdefrance@xenylab.com

10. Contact Us


If you have any questions about this Privacy Policy, or if you request your personal data be deleted, please contact us at: rdefrance@xenylab.com